Fastest way: delete from the app
- Open the MyGlob mobile app and log in.
- Go to Settings (your profile icon → Settings).
- Tap Account → Delete my account.
- Confirm by entering a short reason. Your request is queued for review and processed within 30 days.
Can't access the app? Use the form below — it queues exactly the same deletion request on our side.
What will be deleted
- Your account: name, email, phone number, password / authentication credentials
- Your profile: photo, bio, nationality, interests, location data
- Your hub memberships, event RSVPs, challenge participations
- Posts, comments, photos, and videos you posted
- Direct messages you sent (recipients' copies are also removed within 90 days)
- Notifications, FCM device tokens, and push notification preferences
- Privilege scans and claims linked to your account
What is retained, and for how long
- Server and security logs: up to 12 months (no personal profile data, only request metadata)
- Accounting and billing records (if you used paid features): up to 10 years — this is a legal requirement in France and cannot be waived
- Anonymised aggregated analytics (e.g., "X users joined hubs this month") that no longer identifies you
Request deletion from the web
Provide the email or phone number tied to your MyGlob account. We'll match it on our side and queue the deletion. You'll receive a confirmation by email once the request is processed.
Contact
DATALAB360
5 rue louis pergaud
78500 Sartrouville
France
Email: contact@myglob.app
Privacy policy: /legal/privacy